Describe your business. Did you find it, or did it find you?

After moving to this amazing five-acre home in the country with a panoramic view, my husband and I decided we needed to share the experience with others. After some thought, we decided to turn the house into a bed and breakfast, and Bella Vista was born.

How are you involved with both the community and your customer?

We love the community and frequently hold fund-raisers for local schools and nonprofits, including the American River Conservancy.

Why is your staff the best in the business?

They have pride in what they do.

What life accomplishments are you most proud of?

Creating a business (without having a business background) that has grown each year for 10 years now.

Who is your role model in business or in life and why?

Jeff Glass. I’ve known him for 10 years now, and he is a true entrepreneur in every way. He doesn’t let the fear of failure get in his way, and his business ethics and grit are examples of how a great businessperson should be.

What’s your hidden talent?

Creating an environment where people feel comfortable.

What’s your favorite place to eat out locally?

As a foodie, there are several places I like—The Independent Restaurant and Bar, Bricks Eats and Drinks, Cafe Mahjaic, Crystal Basin Bistro, and Heyday Café.

And finally, customer service is…?

Essential in every business. It’s more than sales; it’s meeting the customer where they're at and fulfilling their needs.