Introducing Massage Heights in RosevilleOct 04, 2017 01:19PM ● By Megan Wiskus
Photo by Dante Fontana © Style Media Group
John and Leslie Michaylo
761 Pleasant Grove Boulevard, Suite 120, Roseville, 704-533-8695,
Describe your business. Did you find it, or did it find you?
Massage Heights is a massage and facial therapeutic spa. We were looking for a break from corporate America—something that could make a difference in the lives of our customers—and the retreat in Roseville was available.
How are you involved with both the community and your customer?
Our customers come to us for a number of different reasons—to get away and have a relaxing afternoon, to help deal with chronic pain, help heal after certain surgeries or medical procedures, as an adjunct to chiropractic work, and sports therapy for athletes. This cross section keeps us engaged with local doctors and chiropractors, local gyms and fitness centers, and other business owners and leaders. We’re also talking with retirement facilities, since massage can be used to promote better circulation and increase range of motion and energy in older adults.
Why is your staff the best in the business?
Most therapists go to school to make a difference, but too many end up at a facility or spa that focuses on one type of massage customer. Massage Heights is focused on understanding our customers’ overall health needs and in putting together a focused program that will get them to a new level of well-being. One massage feels good for a day or two; a Massage Heights program and the skill of our therapists brings continued improvement and—over time (often in a short time)—a new sustainable level of energy and flexibility, along with decreased levels of pain, headaches, fatigue and depression.
Where do you go when the going gets tough?
What’s your biggest job perk?
The best feeling is being at our retreat when the staff is clicking and the lobby is full of customers. We honestly have the best customers around. They’re engaging and fun, and it’s a perk to know they truly feel better because they’ve spent time with us.