Connected Technology

DREW TEBBS, Deann AND BILL Horbaly

Rocklin, 916-824-1800, connected-technology.com

Describe your business. Did you find it, or did it find you? 

Connected Technology was created to take simple, out-of-the-box solutions and use them to build elegant, adaptable solutions to increase safety, convenience and quality of life while saving customers money through energy efficiency. We’ve always enjoyed using technology to solve solutions in many environments, and providing direct-to-consumer assistance in the smart home market is very satisfying for our employees and customers.

How are you involved with both the community and your customer?

Our favorite customers are seniors, since home automation provides this population with the greatest benefit, even though they may be the most unsure about technology. After a little education, they can see the personal benefits and enjoy these solutions greatly, as their quality of life, safety and security improves. Imagine leaving your home and having the doors lock, garage door close, lights turn off, thermostat change temperature and alarm activate—all automatically without any action on your part. These are simple solutions from Connected Technology. We also support the community by helping the Mustard Seed School and Christian Youth Theater, among other local volunteer services. 

What’s your biggest job perk?

Watching the quality of life increase for the customers who use our services. Enhancing another person’s life is very satisfying and makes us want to do it more.

What’s your favorite place to eat out locally?

Our favorite restaurant for a nice evening or a date is Via Roma Pizzeria. When we want to go as a family, or are just looking for something casual, then Rudy's Gourmet Mexican is the place; it has exceptional food at a great value.

And finally, customer service is…?

The heart of customer service is listening. Truly understanding the needs of the customer, and assisting the customer to meet those needs, is what good customer service is all about.

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