Describe your business. Did you find it, or did it find you?

We are The Joint and are revolutionizing the way that people and families can see a doctor on a regular basis, without an appointment, at convenient times, and with one low, fixed monthly payment. I found The Joint while working in my private practice. There was a location close to my office and I went to see what it was all about. I liked their vision and slowly phased out my private practice and joined The Joint. I felt I would reach more people due to the affordability and convenience.

How are you involved with both the community and your customer?

I’m involved with the community by volunteering my time as the team doctor for the Granite Bay High School football team. We always look forward to our involvement in local sporting events. As far as customer involvement, we focus on personalized care by trying to meet each patient’s individual needs to achieve optimal health.

Why is your staff the best in the business?

Our staff is friendly, outgoing, passionate and will go the extra mile for exceptional customer service.

Who is your role model in business or in life, and why?

Muhammad Ali because of his quote: “There’s nothing wrong with getting knocked down, as long as you get right back up.”

What’s your favorite place to eat out locally?

I really enjoy eating at Thai Paradise, which is conveniently located in our shopping center, Broadstone Marketplace.

If you could meet someone living or dead, who would it be and why?

I would like to meet Anthony Bourdain, because he travels the world experiencing fine dining at exotic locations.  

And finally, customer service is…?

Taking the time and initiative to personally serve each individual’s needs accordingly.

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