Describe your business. Did you find it, or did it find you?

Busy Bees started more than 17 years ago in Edinburgh, Scotland. Within a few years of moving to California and starting a family, I was ready to set up my school here in El Dorado Hills. We celebrated 10 years of serving the local community in 2013, which I’m proud of.    

How are you involved with both the community and your customer?

We’re in the fortunate position of having many families at Busy Bees, so we’ve used this as an opportunity to run food drives for El Dorado Food Bank and collections for Mother Teresa Maternity Home; as well, we’re a collection center for the annual Toys for Tots campaign. We also hold regular events at the school (Fall Festival, Holiday Sing-A-Long, St. Patrick’s Gold Hunt, etc.); the parents enjoy joining their children for these events, and I’ve found they help to build a real connection between the school and families.

Why is your staff the best in the business?

My teachers are completely dedicated to the school and the children in our care. They genuinely care about the children and spend a great deal of time planning and preparing engaging activities. What’s more, they understand the expectations and values shared by parents in the local community.

Where do you go when the going gets tough?

I put on my running shoes and go where they take me.

What’s your favorite local event that you go to?

We love to sit outside of Selland’s Market-Café in the summer and listen to the live music at Town Center. I usually see at least one past or present family there from Busy Bees.

And finally, customer service is…?

Being highly responsive to potential and existing customers, communicating well and always striving to be the best.

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