Describe your business.

I have a public affairs firm that helps businesses with their external positioning in the marketplace. My clients are in the public and private section and need assistance with crafting public perception of their project, business, product or objectives, and we do that through the media, community engagement and advocacy.

What was the first job you ever had, and what did you learn from the experience?

The first job I had was a papergirl. I learned the hard way that when subscribers ask to hold their paper for a month, “hold” is not a literal term. I brought the customer 30 papers with excitement when he returned from vacation.

How are you involved with both the community and your customer?

I serve on the board of the Lighthouse Family Resource Center in Placer County, which helps provide families with basic needs. I also serve on the Roseville Chamber of Commerce board. I think my clients appreciate volunteerism, as many of them do the same!

What life accomplishments are you most proud of?

Being a U.S. Navy veteran is probably at the top of the list. Next is being a working mom of twins.

What’s your favorite local event that you go to?

I love going to see Music in the Park at Royer Park on Sunday nights in the summer; also, the mobile food truck events on Vernon Street.

What’s your favorite local business other than your own?

Nice Twice Consignment—the shop my mom has successfully owned for more than 30 years.

And finally, customer service is…?

Customer service is being accessible, responding in a timely manner, being well informed and treating the client as your only priority.

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