Call of the Wild
Aug 04, 2011 04:27AM
Photo by Dante Fontana
Describe your business. Did you find it, or did it find you?
Founded in 1978, we are the world’s longest-running women’s adventure travel company. We offer active vacations, including hiking, backpacking, snowshoeing and much more for women of all abilities across the globe. Call of the Wild is the perfect fit for me. I am passionate about business, the outdoors, and have the belief that a group of women can accomplish anything they put their minds to.
What was the first job you ever had, and what did you learn from the experience?
At age 16, I worked as kitchen staff at a rural summer camp for girls in Maine. I learned about teamwork, hard work, and the world’s best recipe for trail mix!
Why is your staff the best in the business?
My guides are not only the finest in their field, but they also love what they do and it shows.
What life accomplishments are you most proud of?
I taught English in Nepal as a volunteer during a year off from school before I returned to earn my MBA. I lived with a Nepali family and taught grades 1-6. It was by far the most rewarding and mentally challenging experience I have had to date. Compared to teaching, mountain climbing is easy.
Who is your role model in business or in life, and why?
My clients. Many of these women have managed through divorce, breast cancer, a spouse or child dying and much more. I hear their stories while traveling and think of them every time my life gets a little rough.
Where do you and your family go locally to have fun?
My husband and I love all of the bike paths in Folsom; the loop around Lake Natoma is our favorite.
What’s your favorite local business other than your own?
Zuda Yoga. It’s great training for hiking and backpacking season in the California High Sierra.
And finally, customer service is…?
Listening first and servicing second.
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