Feb 02, 2011 04:00PM
● By Style
Photo by Dante Fontana
Describe your business. Did you find it, or did it find you?
I started my design business in 2002 after nearly 20 years at Hewlett-Packard. I grew up in a creative household surrounded by fine art, fabrics and woodworking and knew that a second career filled with these things was a must. I offer a full spectrum of services for new construction or remodeling: space planning, selecting finishes and colors, interior furnishings, window treatments and artwork.
How are you involved with both the community and your customer?
Living in Loomis with three teenagers, it is hard not to be involved in the community. My husband and I have been active board members on the Loomis Dolphins Swim Team, and over the years have devoted many hours to the school district. I’m involved in the local design community through the National Kitchen and Bath Association and the American Society of Interior Designers. These organizations are a great way for professionals to support one another. I also support many of my client’s personal charities through donations of design time and services.
Where do you go when the going gets tough?
A few close friends, a good book, snuggling with my kids or husband, and a tail wag from one of my pets always gets me through. If I’m feeling design challenged, I head to the San Francisco design district, travel, or attend a national design conference; I always come away renewed and inspired to produce great designs for my clients.
If you could meet someone living or dead, who would it be and why?
Queen Elizabeth I.
And finally, customer service is…?
The key to a successful business. Executing good design takes diligence, patience, attention to detail, and an ability to adapt to the unexpected. Managing client expectations and communicating clearly and often throughout any project, is paramount to a happy, satisfied client.
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