Justin Buettner Photography
Nov 01, 2010 12:27PM
Photo by Dante Fontana
Describe your business. Did you find it, or did it find you?
I’m a professional photographer. I started my business after working in the photography arts field for more than a decade.
What was the first job you ever had, and what did you learn from the experience?
The first full-time job I had was in fourth grade as a rental shop assistant, and I learned very early the value of hard work. The first paid photography job I had was straight out of college when I became the head director of jewelry.com. I was the first employee and helped grow the company to the point where I oversaw a department of 12 employees. I learned A LOT!
How are you involved with both the community and your customer?
With the opportunity to be with a couple on their wedding day, I get the chance to be really involved on one of the most important days of peoples’ lives. It’s a big responsibility that I take seriously, but it’s also a lot of fun!
What life accomplishments are you most proud of?
I was the first in my family to graduate from college, which was a huge deal to my grandfather and my parents.
Where do you go when the going gets tough?
What’s your hidden talent?
If I have a talent I try not to hide it.
What’s your biggest job perk?
The whole job is a perk.
Where do you and your family go locally to have fun?
We seem to frequent the pet stores a lot. My daughters like the animals. We are also members of the Zoo.
And finally, customer service is…?
Listening, understanding, communicating and then performing a service for a client who is in need of your help or product. I wrote that myself; I resisted the urge to look it up in a dictionary. The most important thing about customer service, in my opinion, is making sure the client is well informed and feels confident about the decisions they make. Unfortunately, that means sometimes not choosing me, but I’d rather the client know is not a match early instead of after it is too late. Honesty is important.
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